Managing Your Service Fee and Payment Methods in the Web App

SimpleSUB is moving to a new subscription management platform!

This update will let you add or update your payment method directly in your Web App, creating a more seamless, secure, and flexible billing experience.

Benefits of the Update

• Simplified billing management: View and manage subscriptions directly from the Web App.
• Better visibility and control: Easily adjust your payment method or billing cadence.

• Improved autopay experience: Reliable, secure, and fully integrated with Stripe.

1. Log in to your account at app.simplesubwater.com
    
2. You’ll see an orange banner at the top of the screen prompting you to add a payment method.
    

3. Click the profile icon (top right corner) and select Settings.

4. Choose your preferred billing option — Monthly or Annual — then click Add Payment Method.

5. You’ll be redirected to Stripe, where you can add a credit card or bank account (ACH).

• If adding a bank account, you can either log in to your bank or enter the details manually.
• Note: Bank verification takes 1–2 business days.

 

6. Once your information is entered, click Save.

 

7. You’ll be redirected back to the Web App and see confirmation that your payment method was successfully added.

8. To update or change your payment method later, click Manage Payment Methods in your settings.

9. The SimpleSUB team will then create your subscription for the next billing cycle, and the cost will update under General Settings.

Note: If you already have autopay set up in QuickBooks, your existing subscription will be automatically canceled once you add a new default payment method.