How to Add a Utility Bill

Now that you’ve reviewed what makes up a utility bill, how to choose the right billing method, and how to add fees, you’re ready to enter your bill in the Web App.

Adding a utility bill allows the system to calculate how water costs are distributed across your tenants.

Before getting started, make sure you have a copy of your property’s water utility bill available.
 

Getting Started

1. In the Web App, click on the property to open the Billing tab
2. Click Add Bill to begin

Step 1: Enter Bill Details

Enter the following information from your utility bill:

• Read Dates (billing period)
• Water Usage
• Total Cost (Usage-based charges only - typically water and sewer)
• Rate Method

Important: Read dates, water usage, and total cost must be entered before proceeding to Step 2 to add fees. You can enter 0 for Water Usage and Total Cost, and tenant usage for the billing period will still appear on the invoice.

Note: Refer Breaking Down a Utility Bill if you need help locating this information. 

Step 2: Add Fees (Optional)

In this step, you can add any fixed (non-usage) fees from your utility bill.

Common examples include:

• Water base charge
• Stormwater charge
• Sewer service charge
• SimpleSUB monthly service fee ($6 / $10), if applicable

To add a fee, click Add Fee.

Note: Refer Adding Fees to Tenant Bills for details on fee types. 

Before moving on, review all fees to ensure they are entered correctly.

 

Step 3: Create Bill

Once all usage and fees have been entered and reviewed, click Create Bill to generate the tenant cost report.