Christopher Dimapilis

Daily meter check-in Your SimpleSUB meter(s) check-in and report usage once per day. This occurs at the time of your initial installation starting 24 hours after the install. For example, if you i...

How closely should I expect the SimpleSUB property total to match my utility meter? If all your water lines are being measured at the unit level by SimpleSUBs, including common areas like irrigatio...

SimpleSUB Water’s software-driven solution relies on cellular connectivity, intelligent programming, and streamlined reporting to provide customers with straightforward unit-level water usage data....

Water Billing FAQThe SimpleSUB solution was designed to make unit-level water billing straightforward and painless. Whether your property relies on a third party billing company, property managemen...

Zero usage = zero invoice unless fixed fees are setInvoices may take up to 2 hours to sync if backdated bills are createdEnsure unit names are in order (manually review or adjust if not)Subject lin...

✅ Export Options Export Billing Summary to CSV after each bill Export invoice-level data for accounting  🔔 Email RemindersConfigure reminders via Stripe: 10 days before On due date 7 days after due...

If you’ve enabled Enhanced Billing and connected your Stripe account, you can now send invoices directly to tenants through the SimpleSUB Web App. This feature streamlines billing by allowing you t...

Step 1: Enable Billing in SimpleSUBA SimpleSUB administrator must activate billing in your account. You'll see a billing section in your web app once it's enabled.Step 2: Go to Settings → Stripe → ...

Leak Detection alertsThere are 2 different alerts that are emailed to the user email address on the account, Leak alert and High Flow leak alert. To edit the alert defaults and toggle on/off for in...

You can now add multiple users to your web app account, enabling them to receive alerts and manage shared access. Follow these steps to invite a new user: Log into your web app account.In the top r...